We collect the information you give us when you visit our site, sign up, place an order, or buy a cake, and we collect certain technical information automatically. We use that information to fulfill orders, manage events and pickups, communicate about your orders, improve our shop and website, and meet legal obligations. You can request access, correction or deletion of your personal information through the contact options on this site.
What we collect
We collect information that helps us provide ice cream, cakes and event support to families, birthday hosts, wedding couples and groups. That includes:
- Contact details you provide, such as name, email and billing information.
- Order and transaction details, including items purchased and any custom cake notes.
- Communication records when you message us about orders, events or questions.
- Device and usage data collected automatically, such as browser type, pages viewed and referring page, for site performance and fraud prevention.
Why we collect information
We need personal information to process purchases, prepare custom cakes and support events, to send order confirmations and updates, and to respond to questions. We also use aggregated data to improve our menu, the in shop experience and how we present seasonal or specialty items.
How we use cookies and similar technologies
Cookies and similar tools help the site remember your preferences, keep you signed in when appropriate, and measure how people use the site so we can improve it. You can manage cookie settings in your browser. Blocking cookies may affect features such as saving cart items or remembering customization requests.
How we share information
We share personal information only as needed to provide our services. That can include payment processors for billing, hosting providers that run the website, and third party services that deliver email updates. We do not sell personal information to third parties.
Data retention and security
We retain order records and related information for as long as necessary to complete transactions, meet tax and accounting needs, and resolve disputes. We maintain administrative, technical and physical safeguards designed to protect personal information from unauthorized access. No method of transmission is completely secure, but we work to protect your data.
Your choices and rights
You have choices about how we use your information. Where applicable, you can opt out of marketing communications, request copies of personal data we hold about you, ask for corrections, or request deletion. Use the contact options on this site to make a request. We will respond within a reasonable timeframe and explain any legal reasons we cannot fulfill a request.
We process orders and event requests for residents of Bluffdale and nearby communities including Draper, Sandy, Riverton, South Jordan, Herriman, Lehi and Salt Lake City.
Children's privacy
Our services are intended for general audiences and family groups. We do not knowingly collect personal information from children without parental consent. If we learn we have collected information from a child without appropriate consent, we will take steps to remove that information.
Third party links and embedded content
Our site may include links to other sites or embedded content for maps, social sharing or reviews. Those sites have their own privacy practices. We recommend you review the privacy policy of any third party site you visit.
Key takeaway
We collect what we need to provide ice cream, cakes and event services, and we take steps to protect your information. You can review, correct or request deletion of your personal data through the contact options on this site.
Frequently asked questions
Can I opt out of marketing emails?
Yes. Marketing messages include an opt out link and you can also adjust preferences using the contact options on this site.
How long do you keep order records?
We keep order and transaction records as long as needed to complete orders, for accounting and to resolve disputes. Specific retention periods vary by record type.
Will you share my information with advertisers?
No. We do not sell personal information to advertisers. We may share data with service providers who help process payments or send order confirmations.
Where to learn more
Check our Google Business Profile for location details, hours and reviews, and explore related pages on this site to learn about our menu and event services.